OUR LAST UK POSTAGE DAY FOR CHRISTMAS WILL BE SATURDAY 18TH DECEMBER! Please check the Shipping page for last postage dates elsewhere in the world.

Shipping Information

Please find below details of shipping costs.

UK orders are charged at £3.50 for first class postage.

Shipping to Europe is £13.50 tracked and signed for.

Shipping to the USA is £17.95 tracked and signed for.

Shipping to Australia is £16.65 tracked only.

Should you wish to ship somewhere not included above, please contact us for a quote.  We shall endeavor to get it to you as inexpensively as possible.

Last recommended (but not guaranteed!) posting dates for Christmas:

UK 1st class - Saturday 18th December

USA tracked and signed for - Monday 13th December

Australia tracked - Monday 6th December

Returns, refunds and size changes

We have a 30-day return policy, which means you have 30 days from receipt of item to request a return. 

If you're not happy with any item, would like to change the size or colour,  please contact us on hello@souwesterly.co.uk.  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Items sent back to us without first requesting a return will not be accepted. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. 

Damages and issues 

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.